Goods are to order and are not returnable unless authorized by Steel Developments prior to their return, except goods which are found to be faulty.
Steel Developments reserve the right to levy a 15% handling charge for the return of goods with a minimum fee of £25.00+VAT per item. All goods returned must be unused, undamaged and in a clean condition and with their original packaging and parts which must also be returned undamaged and unmarked. Goods to special order are non returnable.
Steel Developments reserve the right to refuse the return of any goods. No credit will be issued for carriage and packing costs. A credit note will normally be issued for authorized returns unless prior arrangement has been made.
Any authorized returns must be made within 28 days from the date of invoice. A copy or the original invoice MUST accompany the goods.